Pawcorder · Support

Need a hand?

Tell us what happened and how to reproduce it. You never need to send a personal video or audio file.

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Support

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FAQ

Quick answers

Where are recordings stored?

The recovery master and VHS copy are stored inside Pawcorder first. With automatic saving on, only the finished VHS copy is also copied to Photos.

I denied camera or microphone access.

Open iOS Settings and allow Camera and Microphone for Pawcorder, then return to the app. Existing tapes remain playable.

Saving to Photos failed.

Use Retry in the player. If Photos access is off, Pawcorder provides a button to open the relevant iOS settings.

An ad does not load offline.

That is expected. Ads and optional diagnostics are not core features; recording, rendering, and playback continue.